The privacy of our customers' personal data is a very important matter, which is why we are committed to complying with current legislation and processing your personal data in accordance with this privacy policy.
 

Whenever you use the TRIGUH website  (https://www.triguh.com/) or whenever you relate to TRIGUH in other ways, the personal data you transmit to us will be treated in accordance with the Privacy Policy in force at the time, so we advise you to read it.
 

TRIGUH reserves the right to modify its Privacy Policy due to new legal and/or regulatory requirements, for security reasons or in order to adapt said Policy to the instructions of data protection authorities. Whenever there is a change to the Privacy Policy, the user will be informed of the changes through the website itself.
 

Responsible for processing your data:

The person responsible for processing the Personal Data is Beatriz Pinto Ribeiro Mayer Godinho Knudsen Hansen, a natural person, sole proprietorship with headquarters at Rua António Xavier Machado e Cerveira number 1 9esq

2770-017 Paço de Arcos, holder of the tax identification number 222316004. The user can contact through the following means:

Tel 918228397

Email padstriguh@gmail.com

Letter to the above address.

 

How are the personal data of our customers and visitors stored and processed?

TRIGUH collects the following Personal Data, in case of registration on the website or order:

Name and Nickname
E-mail address
Phone number
Household
billing address
NIF
Orders
 

Personal Data is collected for the following purposes:
Sending confirmation of registration completed.
Sending information about the order placed, for confirmation.
Sending payment details.
Order processing.
Shipping of the order.
Billing.
 

TRIGUH does not use Personal Data to send promotions, newsletters, advertising, etc.
TRIGUH does not transfer Personal Data to third parties.
TRIGUH may subcontract other companies to provide certain services, namely website hosting services, deliveries, tax and accounting advice. In these cases, companies may need to access some information and data from data subjects, such as name, address and NIF. TRIGUH guarantees that, in these cases, third parties will have limited access to the data holders' information, restricting it solely to the data necessary for the performance of the contracted tasks. These companies undertake not to reveal, in any way, personal data, and not to use them for purposes other than the provision of contracted services.

Likewise, TRIGUH may communicate your Personal Data when so determined by law, within the scope of a judicial process or within the scope of investigations of suspicious activities.

 

TRIGUH will in no case carry out international transfers of your data to third countries or international organizations within or outside the European Union.

 

TRIGUH does not intentionally collect personal information from persons under 18 years of age, if it detects that it is involuntarily collecting data from persons under 18 years of age, it will take the necessary measures to delete the information as soon as possible, unless it is required by law to keep it. -there.

 

The Personal Data collected when placing an order are essential for its processing, execution and shipment, so the customer's opposition to the treatment is an impediment to the execution of the order.

 

Data storage location

The Personal Data collected is stored on servers that are located in a secure environment, protected from unauthorized access. Payment information such as credit card numbers is never requested.

 

TRIGUH adopts the necessary and appropriate technical, electronic and organizational procedures to guarantee the security of your Personal Data and to prevent its loss, misuse or improper access.

 

Personal Data will only be used and processed for the purposes for which it was collected. The data collection, storage and processing policies are regularly reviewed to ensure that the data collected is only essential. Updating and correcting the personal data collected depends on the user, whenever necessary.

 

Since the collection of Personal Data is carried out over an open network (internet), these may eventually circulate on the network without security conditions, and may be viewed and/or used by unauthorized third parties for the purpose, despite having Appropriate security measures have been taken against accidental or unauthorized destruction and accidental loss, as well as against unauthorized access, modification or dissemination.

 

TRIGUH does not make automated decisions.

 

User rights when providing your Personal Data:

TRIGUH undertakes to respect the confidentiality of personal information and to guarantee the exercise of the rights of:

Right to be informed: users of the TRIGUH website have the right to obtain clear, transparent and understandable information about how we use their personal data, information available in this privacy policy.

 

Right of access: you will be able to access your personal data that we process and keep. Whenever you request it, by letter or by electronic means, you will be provided with a copy of the data we process, by the requested route.

 

Right of rectification: you have the right to rectify your personal data if they are incorrect, out of date or if you want to complete them. To do so, simply contact us through the contact methods indicated above, or go to your customer area if you are registered.

 

Right to Erasure/Right to be Forgotten: You can ask us to delete your data.

 

Right to withdraw your consent for data processing, at any time, when said processing is based on your consent. The withdrawal of consent does not affect the legality of the treatment based on the previous consent.

 

Right to file a complaint with the CNPD, if you consider that the processing of your data carried out by TRIGUH violates the applicable legislation. Please do not hesitate to contact us if you believe that we are in breach of applicable law.

 

Right to limit processing: you have the right to request restriction of the processing of your data in the following situations: if you dispute the accuracy of the data, if the processing is unlawful and you do not want to erase your data, but only limit them, if the data is not necessary for TRIGUH, but necessary for the visitor/customer or if he has exercised the right of opposition referred to above, during the period of time in which TRIGUH analyzes whether his legitimate interests for the treatment prevail or not over that right.

 

In order to request the exercise of any of these rights, in addition to the forms specifically referred to in the respective paragraphs, you may send a communication addressed to the address identified above or by sending an email to the email address also mentioned above, such as in case you want to ask us any questions regarding our Privacy Policy.

 

Storage period of your data:

Your personal data will be stored for as long as necessary to achieve the purpose for which it was collected, to respond to your needs or to comply with our legal obligations.

 

The criteria that determine the period for which we keep your data are:

- When purchasing a TRIGUH product, we will keep your personal data for the duration of our business relationship, including any complaints or issues that may arise, as well as for a period of two years after its termination, without prejudice to compliance with legal obligations of the controller;

- When you contact us with questions, we will keep your personal data for as long as necessary to resolve the issue.

- When you create a customer account by registering on our website, we will keep your data until you ask us to delete it or after a period of inactivity of two years.

After the aforementioned conservation periods have expired, the Personal Data will be securely deleted and/or erased.