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  • TRIGUH Baby Instructions for Use
    HOT: Heat in the microwave for 1 minute at a power of 600W (Baby Size Pillow) or 2 minutes (Adult Size Pillow). Heat every 20 seconds until you reach the desired temperature. Shake the pad to distribute the heat and always check that the temperature is comfortable before applying to the desired area. OVEN OPTION: Wrap the pillow in aluminum foil and place in a preheated oven at 160º for 10 minutes. COLD: Place the pad in a sealed plastic bag in the freezer for 30 to 40 minutes. If the triguh is not going to be used for a long period of time, it is advisable to keep it in the freezer.
  • Conservation and Durability of TRIGUH Baby
    REGULAR USE (every week or every 15 days) Store the pillow in a dry and well-ventilated place. ONTIME USE (or if not in use for long periods of time) Store the pad in a sealed plastic bag inside the freezer. DURABILITY The pillows are composed of natural and organic ingredients. The durability can be for years if the conservation tips are respected. Although the scent of lavender remains for a long time, it is normal for it to become less intense with each use. You can always intensify it again by adding a few drops of lavender/lavender essential oil.
  • Tips for Using TRIGHU
    -Ideally, put a glass of water in the microwave when heating your Triguh. This procedure will help rehydrate the grains, which over time will dry out and lose their natural moisture. -NEVER wet the inside of the pillow or overheat it. Respect the heating times and power, otherwise the crumb may become unusable. -The microwave/oven must be clean after each use. When heated in the microwave, the pad must always be resting on the revolving glass plate and must never be covered by containers (the grains can burn) -In the first few uses, the pillow may get wet (the grains retain natural moisture). In this case, wait a few seconds (or for it to dry) before using it) -Once heated, you must shake the pad to loosen the grains and distribute the heat and it is imperative that you check the temperature before applying. In the case of application in babies, it must be done with adult supervision. -Keep away from children and animals. -Only the removable cover is washable and should never be tumble dried.
  • My pillow was damp/wet after heating. It's normal?
    Yes, the grain retains its natural moisture. Wait a few seconds or for it to dry before use.
  • I want to offer a TRIGUH. Can you wrap it up and write a personalized note?
    Yes, and at no additional cost. Please order when ordering.
  • Is it possible to make a TRIGUH Baby without lavender?
    Yes. Please order when ordering.
  • Are Triguh Baby Pillows shipped with instructions for use?
    Yes, however, you should not fail to consult the conservation tips described on the website (Frequently Asked Questions Page)
  • Up to what age can size S be used?
    It can be used at any age, although the size is suitable for babies and children up to 3/4 years old. Size S can also be indicated for warming hands in adults or for more localized therapies such as knee pain relief.
  • Should I remove the cover before heating in the microwave or oven?
    Not necessary.
  • Can TRIGHU also be heated in the oven?
    Yes. Consult the Instructions for Use issue on this page.
  • In case of dissatisfaction, can I return TRIGUH?
    Specify your question by private message.
  • I live outside Portugal. Do you ship?
    We ship to Portugal, Madeira, the Azores and the rest of Europe.
  • Do you have a physical store?
    Currently we do not have a physical store, however, any survey can be done at Atelier, by appointment (Oeiras). All products can be chosen via Website, Social Networks, Telephone or email, and later sent by CTT Expresso (with tracking number).
  • Can I pick up my order instead of having it mailed?
    Yes. Please specify when ordering so we can make an appointment.
  • How can I order?
    1 - Choose the item (in case of ordering a pillow, you must indicate the desired size) 2 - Choose the pattern 3 - Place the order, through the following possibilities: Website Social Networks Send SMS or Whatsapp 918228397 Email sent to 4 - Send address and pay
  • What are the payment methods?
    MB WAY - 918228397 Bank Transfer - PT 50 0033 0000 4545 2509 5820 5
  • How long does shipping take after ordering?
    Usually, each item is ready within 3 business days. Deliveries are made once a week (on Fridays) and the maximum delivery period indicated by the Post Office is 1 to 3 business days. If you need to know where your order is, a registration number is provided, which allows tracking in real time (CTT > Order Tracking)
  • What is the difference between Wheat Grain Pillows and Cherry Pit Pillows?
    Both are excellent options for Therapeutic effects. The cherry pit is a raw material that is more difficult to find because it is part of a seasonal product (thus increasing the price of the pillow with this product) and as its shape is harder and larger than the cherry kernel. wheat, the cherry pit pad may not be as malleable to the body and therefore, compared to wheat, more aggressive in application. In addition, wheat has a greater ability to retain heat and therefore to prolong heating. Cherry pits are indicated for people with a high degree of Celiac Disease.
  • My Baby suffers a lot from colic and I urgently need a TRIGUH. Can I get a pillow urgently?
    Of course. In urgent situations, immediate shipment is made. Please indicate this question when placing your order.
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